Warranty Coverage
Every repair is backed by our comprehensive warranty. Coverage varies by part quality selected.
90 Days
Quality aftermarket parts with reliable performance
180 Days
High-quality aftermarket parts with enhanced durability
1 Year
Original manufacturer parts with factory-level quality
Extended Warranty Available
Upgrade any repair to a full 1-year warranty at checkout for 15% of parts cost.
- Covers defective parts for 12 months from service date
- Available for all part quality tiers
- Add at checkout - cannot be purchased after service
Defective replacement components (hardware)
Installation labor defects within warranty period
Manufacturer defects in parts supplied by Fix Vise
Travel costs for warranty service
Damage from misuse, accidents, or water
Third-party modifications after repair
Data loss of any kind
Software issues after 7 days
Important: Travel Fees for Warranty Service
Fix Vise LLC does NOT provide free return visits for any reason. If a warranty issue requires physical return service, standard travel fees apply in full ($90-$350 depending on distance). You may alternatively bring your device to our facility at no additional travel charge.
Warranty Claim Process
Contact Us Within 48 Hours
Notify Fix Vise within 48 hours of discovering the defect
Remote Diagnosis
We'll attempt remote diagnosis first (no charge if issue resolves)
On-Site Service (If Needed)
Pay travel fees upfront if physical service is required
Claim Resolution
If validated: parts and labor reimbursed. Travel fees are non-refundable.
Digital Services Warranty
| Service Type | Warranty Period | Coverage |
|---|---|---|
| Website Development | 30 days | Bug fixes for code defects only |
| UI/UX Design | 14 days | Design file corrections |
| Branding/Print | None | Final approval = acceptance |
| Software/App Development | 60 days | Critical bug fixes |
Have a Warranty Claim?
Contact us within 48 hours of discovering the issue